All good things don’t last. Many years ago, 24 years ago to be precise,when Lotus Notes was launched in 1989 it was good then. It had a advanced app environment radical to those times. Unfortunately, Notes hasn’t kept pace with innovation and is very out dated in the current Web + Social + Mobile context. No doubt, Ed Brill and his team at IBM are making a desperate attempt to arrest the existing customers moving out of Lotus in large scale. Sadly, all their moves are at best only delaying the movement marginally. While IBM is coming up with incremental upgrades to Notes, to me it looks like putting lipstick on the pig, no different than Microsoft struggling get mobile done correctly. The most recent IBM announcement of dropping the brand “Lotus” and calling it “IBM Notes” only adds to the already existing fear in existing customers minds that they will be left with a white elephant.
So, why is this happening and what the key reasons behind Lotus Being out of context?
- Gartner’s Tom Austin in his 2011 report says doing a major upgrade of a 3rd generation email platform cloud cost $150/user and on the other hand choosing a modern email platform on SaaS model can cost as little as $30/user
- Users are agitating to move out of “Lotus Client”
- Cloud based Collaboration services are so powerful when compared to what is provided part of the 3rd generation email platform
- CIOs and TOP IT Executives can focus on more core applications that are critical to business rather than managing emails that has become a non-differentiating commodity. Think utility.
- Leverage the combined power of Web + Social + Mobile to create an empowered workforce to do more with less (esp. with younger demographics)